Activist review of Haringey Libraries - what do you think

[OpinioN8 Administrator]

This is back to the bad old days where there are more questions about you than there are about libraries, but some of the options on libraries are nicely phrased

Your Libraries - Your Views

The Council is committed to keeping all of the borough’s nine libraries open and is undertaking a review to make sure they continue to provide services that local residents want and need.

The review

The review is not considering outsourcing or reducing the number of libraries in the borough.

We know that Haringey’s libraries are already popular, with Wood Green in the top 20 most visited in the country. The review will explore possible new investment and resource opportunities for the borough’s libraries. Feedback from residents will help the council decide how best to improve facilities and services, and encourage even more people to use them.

The Council has asked consultants Activist to undertake a review of its Library Service between October 2013 and February 2014. This will build on previous work which has already taken place in reviewing library services, and understanding the profile of library users.

The review will help us capture your aspirations for the borough’s libraries, examine what the service will look like in future years, and develop a vision for our libraries. It will also set out how we will achieve our vision and will consider and define our aspirations for community hubs.

More information about the review can be found on the Budget scrutiny, Communities Scrutiny Panel agenda page - agenda item 8.

We already know from a comprehensive customer satisfaction survey we undertook in 2012 that:

• the library services people use the most are access to free computers, sitting and reading for pleasure, reading newspapers/magazines, using quiet study facilities and using the free Wi-Fi; and that
• they are most satisfied with borrowing adult fiction and non-fiction books, sitting and reading for pleasure, reading newspapers/magazines, borrowing children’s books or bringing children to choose their own books and using free computers

Other results from the 2012 survey are summarised in the library data analysis document (PDF, 163KB).

We now want to find out what preferences and priorities people have for Haringey’s libraries. We particularly want to hear from people who don’t use our libraries at present.

Have Your Say

Whether you live, work or study in Haringey, we want to know what you think. You can tell us anytime up to 22 January 2014 by:

• completing our online questionnaire:

• Alternatively paper copies will be made available in local libraries and across customer service areas from early in January
• writing to:
  Your libraries, your views
  Floor 2 S
  River Park House
  225 High Road 
  Wood Green
  N22 8QH
• email: [e-mail]