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If you search this site (enter 'estate agents' in the search box at top right) you will find that someone has had a bad experience with almost every agent in Crouch End. Indeed the reports of bad agents are worse than it appears given that many of the agents ask for bad reports to be removed. It is definitely more likely that a bad experience will be reported than a good one, so there are probably many good experiences that go unreported.
Some years ago I used Traynor and Company who were diligent in selecting good tenants, thorough in weeding out unsuitable tenants, realistic about rents and good at sorting out problems and issues once the place was let. Most of the letting agents will use all the big portals to advertise the property, so not much between them on this count. Most will have a few potential tenants waiting in the wings. Why not chat to a few of the agents and see which you like best. Ask them what they do for their 7 or 8%, for instance, when a washing machine leaks - do you end up sorting it out anyway?
thanks for the advice. I'll look them up
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