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I'm still in Barcelona. We went to the science museum today, a huge place with quite a few good things, including a flooded rain forest and a capybara.
It also had queues. The ticket machine was broken and of the 3 cash desks only one was in use. A bossy looking woman in a suit, and carrying a clipboard , came along and saw that the queues were getting longer. So she moved the barriers to accommodate a longer queue and buggered off. Imagine the row if only I could speak Spanish